Digital MoveOn – Refund & Cancellation Policy

At Digital MoveOn, we aim to deliver high-quality Website Design, Development, and Digital Marketing services that help businesses grow online. Please read our refund and cancellation policy carefully before purchasing any of our services.

1. Service-Based Policy

• Since our services involve time, effort, and resources, refunds are generally not provided once the work has started.

• For subscription-based services (e.g., monthly SEO, ads management, maintenance), cancellation requests must be made at least 7 days before the next billing cycle to avoid being charged.

2. Eligibility for Refunds

Refunds may be considered only if:

• The service has not yet been initiated.

• A duplicate payment was accidentally made.

• A serious technical or service error occurs from our side that prevents us from delivering.

3. Non-Refundable Services

• Completed projects (website design, development, campaigns, etc.).

• Paid advertising spends (Google Ads, Facebook Ads, etc.) made on behalf of clients.

• Third-party costs (e.g., domain names, hosting, plugins, or tools).

4. Cancellation Process

• To request a cancellation, email us at support@digitalmoveon.com with your service details.

• Approved cancellations will be confirmed by our team within 48 hours.